Shipping & Delivery
All our orders are processed and shipped within 24-48hrs. Estimated Delivery is 5-10 days worldwide. Please allow up-to 10-15 business days. Upon shipment of your order, you will be notified by e-mail and receive a Tracking Number and Courier's web link to ensure you know where your purchase is at all times. All orders are shipped direct from our manufacturing location in China. If your parcel is stopped by Customs or you can not receive it, we would like to re-ship free of charge, or refund the money ( minus the shipping cost).
All shipping costs are calculated based on location and weight of order. This is available upon checkout. The cost of shipping is incurred by the purchaser, and becomes the purchaser's responsibility upon successful completion of a transaction. However, in the event of lost, damaged, customs seizure, please refer to our return policy.
As stated before it is our goal that our customers are 100% satisfied and we are determined to do everything possible to reach that goal. If you have any questions or concerns please do not hesitate to e-mail us at: info@UnlimitedECigs.com.